Privacy Policy

Effective Date: September 25, 2026

M.W.A Automotive Solutions, doing business as LotBoard (“LotBoard”, “we”, “us”, or “our”), respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (lotboard.ca), the LotBoard Google Chrome Extension, our Manager Dashboard, and related services (collectively, the “Service”).

By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”) in the following ways:

A. Information You Provide to Us

• Account Registration: When you register for the Manager Dashboard, we collect your name, email address, dealership name, dealership address, and login credentials.
• Billing Information: If you purchase a subscription, our third-party payment processors collect the financial information necessary to process your transaction. We do not directly store your full credit card numbers.
• Profile & Configuration Data: We collect the contact information you input for the extension’s image overlay engine (e.g., your phone number, name, and dealership location) and the custom quick-chat templates you save.

B. Information Collected via the Chrome Extension

To function effectively on dealership Vehicle Details Pages (VDPs), the LotBoard Chrome Extension accesses and processes specific data while active:

• Website Content: The extension extracts text and images from the active dealership inventory page (such as vehicle specifications, pricing, and hero images) strictly to generate your Marketplace listing copy and branded photo overlays.
• Local Storage Data: The extension utilizes your browser’s local storage (chrome.storage.sync and chrome.storage.local) to save your custom objection-handling templates and manager dashboard configurations.

C. Information Collected Automatically

When you interact with our website or Manager Dashboard, we may automatically collect standard diagnostic data, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

2. How We Use Your Information

We use the information we collect strictly to operate, maintain, and provide the features of the Service. Specifically, we use your data to:

• Extract vehicle specifications to generate formatted, dynamic description templates.
• Apply your name and contact information to custom image overlays.
• Sync your settings and custom chat templates across your devices.
• Process your subscription payments and manage your account.
• Respond to your customer support requests.
• Monitor the health, performance, and security of our infrastructure.

Chrome Web Store Disclosure: The use of information received from Google APIs and the LotBoard Chrome Extension will adhere to the Chrome Web Store User Data Policy. We strictly certify that:

• We do not sell or transfer your user data to third parties for targeted advertising or data brokering.
• We do not use or transfer your user data for purposes that are unrelated to the extension’s core functionality (assisting users with pre-filling vehicle listing forms and organizing chat templates).
• We do not use or transfer your user data to determine creditworthiness or for lending purposes.

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information. We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform (e.g., secure cloud hosting providers, database hosting, and payment processors). These providers are bound by strict confidentiality obligations and are permitted to use your information solely to provide services to LotBoard.
• Business Transfers: If M.W.A Automotive Solutions is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with provincial or federal legal obligations, protect our rights or property, or prevent illegal activity.

4. Data Security and Retention

We implement commercially reasonable technical, administrative, and physical security measures designed to protect your information from unauthorized access, accidental loss, or alteration. Your custom templates and overlay settings are synced securely.

We retain your Personal Information only for as long as your account is active or as needed to provide you the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and Update: Review and edit your personal information and configurations directly within the Manager Dashboard.
• Delete: Request the deletion of your account and associated personal data by contacting our support team.
• Uninstall: You can stop all data collection by the Chrome Extension at any time by uninstalling it from your browser and clearing your browser’s local storage.

6. Children’s Privacy

The Service is designed strictly for business professionals and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our technology, legal requirements, or operational practices. If we make material changes, we will notify you by updating the “Effective Date” at the top of this policy and, where appropriate, providing a notice within the Manager Dashboard.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• M.W.A Automotive Solutions (LotBoard)
• Halifax, Nova Scotia, Canada
• Email: support@lotboard.ca
• Website: lotboard.ca