Resource · Scripts
Marketplace Messenger scripts for car salespeople
Each script confirms the facts, gives a straight number, asks one question and offers a next step. Adapt the wording so it sounds like you.
Last reviewed October 2, 2026 · LotBoard team, Halifax, Nova Scotia
1. "Is this still available?"
2. "What's the payment?"
Only quote terms your dealership has approved. LotBoard's payment calculator uses the terms your manager sets.
3. "What's your best price?"
4. The trade-in question
5. Sold or over budget
6. Confirming the appointment
7. Following up after silence (next day)
Ground rules
- Reply within 5 minutes during business hours.
- One question per message.
- Always state the all-in price and the excluded taxes.
- Never pressure, never invent urgency that isn't true.
LotBoard's Messenger lead HUD keeps these as editable one-click quick replies with the vehicle's details already filled in.